Patient Information Guide

Please read below for some important information relating to your appointment with us. This will help the appointment process go as smoothly as it can.

Please read our Patient Information form and Insurance Information (attached) carefully. Once you have read and understood them, please fill them out, sign them and bring them with you to your appointment.

 

If you forget to bring your forms, our reception staff can provide you with the forms when you come to the clinic for your appointment. However, you will need to allow at least five minutes prior to the start of your appointment to have enough time to complete them.

 

Reading and signing our Patient Information form is compulsory, and unfortunately we will not be able to see you at any of our clinics if you haven’t done so.

 

What to wear

For lower body problems please bring a pair of shorts with you to get changed into, for shoulder/​back problems a vest top with narrow straps is useful.

 

For all appointments, please bring any scans or reports from previous consultations with you. If you haven’t already provided us with this information we also require your GP’s details (name and address) and any other medical practitioner/​referrer who needs to be kept up to date with your progress.

 

Insurance

Our Clinicians are recognised by all major health insurers. We are able to bill directly to bill BUPA (UK & International), AXA PPP (UK), AVIVA (UK), WPA and Cigna. For all other insurers, we ask that you make payment at the end of each appointment, and we will provide you with the necessary receipts to reclaim from your insurers. It is important that you contact your insurer before you begin treatment to ensure you are covered.

Please take some time to check your health insurance policy so that you know what treatments are covered.

 

You will find more insurance information at the bottom of the page.

Cancellations

In order to respect our practitioner’s time and other patients, we operate a 48hr cancellation policy. If you need to change your appointment please contact reception, any cancellations under the given time frames or non attendance will be charged the full self-paying consultation rate.

 

When the clinics are closed an answering machine is available to leave messages and we will get back to you asap regarding enquiries, bookings and cancellations.

 

Reminder emails are sent as a courtesy, however it is your responsibility to ensure that you keep a record of all your future appointments.

 

ATTACHMENTS

For all patients - Please read carefully, fill out and sign the terms and conditions prior to your appointment with us. You can either send it back via email, or bring it with you to your appointment.

 

Patient Information Form

For all patients - Please read carefully, fill out and sign the terms and conditions prior to your appointment with us. You can either send it back via email, or bring it with you to your appointment.

 

Insurance Information

Please read this document if you would like further information on insurance and which services are covered.

72 King William Street

London EC4N 7HR

hello@ultrasportsclinic.com

+44 20 3893 5100

Opening

Hours

Mon > Fri 

07.30 – 20.00

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